Hana Hou 'Ohana Membership
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Ohana Membership plan
Ohana Membership $14.99/Month
Hana Hou Home’s ‘Ohana Membership gives Orange County homeowners one plan for preventive care across AC, heating, plumbing and electrical systems. For $14.99 per month, the currently advertised benefits include priority scheduling, an annual HVAC tune-up, plumbing and electrical safety checks, and 10% savings on eligible repairs, upgrades and installations. Review how the plan connects with our AC maintenance, heating maintenance and electrical safety inspection services, then contact Hana Hou Home to confirm coverage for your address, equipment and preferred service date.
- Priority scheduling — jump to the front of the line when you need us most
- Annual HVAC precision tune-up to keep your system running efficiently and reliably
- Plumbing safety inspection that catches small issues before they become big problems
- Electrical safety check to protect your home and family from hidden hazards
- 10% member pricing on repairs, upgrades, and installations
- No after-hours fees — because emergencies don’t wait, and neither should you
- Members-only promotions not available to the public
- Unlimited visits for you and your friends and family
- Lifetime labor warranty with an active membership
- Lifetime compressor warranty (excludes some models)
This isn’t just a maintenance plan. It’s peace of mind, built into your home’s routine.
Ready to Join the Ohana?
Year-Round Home Service Coverage for Just $14.99/Month
Get priority scheduling, an annual HVAC tune-up, plumbing & electrical safety checks, plus 10% off repairs, upgrades & installations.
The Hana Hou Difference
We Show Up Differently, Every Single Time
Every visit is done with Extreme Ownership, Integrity Always, and a commitment to Done Right the First Time. Our licensed technicians don’t just check boxes — they inspect, test, and verify your AC, heating, plumbing, and electrical systems to make sure your home is safe, efficient, and dialed in. That standard doesn’t change whether it’s your first visit or your fiftieth as a member of the ‘Ohana.
Why 'Ohana?
'Ohana Means Family, and Family Takes Care of Each Other
When you join the Hana Hou ‘Ohana Membership, you’re not just getting service — you’re getting a trusted team that knows your home, tracks your systems, and shows up ready every time. We don’t believe in one-time customers; we believe in lifetime relationships, backed by License #1075308 across HVAC, electrical, and plumbing. Stay ready. Stay comfortable. Stay Hana Hou.
Frequently Asked Questions
What does the Hana Hou ‘Ohana Membership include?
The page currently advertises priority scheduling, one annual HVAC tune-up, plumbing and electrical safety checks, 10% member savings on eligible work, no after-hours fees, member promotions and active-member warranty benefits. Because coverage and exclusions can affect the value of the plan, ask Hana Hou Home to confirm the exact equipment, visit count and services covered at your property before enrolling. You can compare the plan with the company’s AC maintenance service and electrical safety inspection.
How much does the Hana Hou Home membership cost?
The advertised ‘Ohana Membership price is $14.99 per month. Before joining, confirm whether billing renews automatically, whether there is a minimum term, when benefits begin, how cancellation works and whether the price covers one property or a specific number of systems. Those details should be shown in the enrollment terms rather than assumed from the monthly price. Use the Hana Hou Home contact page to request the current written plan terms.
Does the membership include separate AC and heating tune-ups?
The current membership page promises an annual HVAC precision tune-up but does not clearly say whether that means one total visit, one covered system or separate AC and heating visits. Confirm the included quantity before enrolling, especially if your home has multiple systems or separate cooling and heating equipment. Additional maintenance may receive member pricing rather than being fully included. Review the separate AC maintenance and heating maintenance pages to understand the services that may apply.
What is checked during the plumbing and electrical safety visits?
The visits should identify visible safety or maintenance concerns, but the membership page does not yet publish a complete inspection checklist. A safety check is not automatically the same as diagnostic testing, code certification or a repair. Ask what fixtures, supply lines, drains, panel components, breakers, outlets and protection devices are included and whether access limitations apply. For deeper service information, review Hana Hou Home’s plumbing services and electrical safety inspection
Does the 10% member discount apply to every repair and installation?
The plan advertises 10% savings on repairs, upgrades and installations, but the page should identify any exclusions, discount caps and whether the offer can be combined with coupons or financing. Confirm that the specific service and equipment qualify before approving work. The final written estimate should show the standard price, member adjustment and any excluded items clearly. You can also review current Hana Hou Home coupons, but do not assume two offers can be combined unless the written terms allow it.
Do members receive guaranteed after-hours or emergency service?
The membership page advertises no after-hours fees, but that does not by itself guarantee immediate availability or a specific arrival time. Scheduling can depend on the emergency, location, technician availability and safe access. Ask Hana Hou Home to define “after-hours,” which charges are waived and whether diagnostic or repair charges still apply. For an active plumbing emergency, review the emergency plumbing service and call to confirm current response availability.
How do the lifetime labor and compressor warranties work?
The advertised warranty benefits apply only under their written eligibility and exclusion terms, which should be reviewed before purchase. Confirm what work and compressor models qualify, whether manufacturer registration or maintenance is required, what “lifetime” refers to, whether coverage is transferable and what happens if membership payments stop. Also distinguish these membership warranties from the separate 30-day Encore Promise. Ask for the current written warranty document rather than relying on a short website summary.
Can friends or family use my ‘Ohana Membership benefits?
The current page says the plan includes visits for members, friends and family, but it does not define whether benefits follow the account holder, a single property or multiple addresses. Before sharing the plan, confirm who can request service, which addresses qualify, whether the 10% savings and warranties transfer, and whether the account holder must approve the appointment. Hana Hou Home should provide these rules in writing. Use the contact page to verify eligibility for a specific person and property.
Which Orange County homes are eligible for membership?
Membership should be confirmed for the service address before enrollment because geographic coverage, equipment type and project scope may affect eligibility. Hana Hou Home currently lists 24 Orange County communities, including Mission Viejo and Laguna Hills, but the website does not state whether every benefit is available for every property or system. Review the Orange County service area, then provide your address and equipment details so the team can confirm coverage.
How do I enroll in or cancel the Hana Hou membership?
Contact Hana Hou Home to request the current enrollment and cancellation terms in writing before authorizing recurring billing. The terms should state the start date, billing frequency, automatic renewal, minimum commitment, cancellation method, refund policy and effect on active warranties or scheduled visits. Keep a copy of the accepted terms and cancellation confirmation. You can begin through the service contact form or call the published phone number, (949) 996-9886.